Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name, and designation when you fill out contact forms or request quotes.
• Event Details: Information about your event requirements, preferences, budget, and timeline.
• Communication Data: Records of correspondence when you contact us via email, phone, or WhatsApp.
• Technical Data: IP address, browser type, device information, and browsing patterns collected automatically through cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customized event quotes
• To plan, coordinate, and execute your events
• To communicate updates about our services and offerings
• To improve our website, services, and customer experience
• To send promotional materials and newsletters (with your consent)
• To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Partners: Venues, vendors, and contractors involved in executing your event (only information necessary for service delivery)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a machine-readable format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Event-related data is typically retained for 7 years for legal and accounting purposes.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.